Terms & Conditions

 

Effective Date: 01 January 2023

Last Updated: 02 July 2025

Welcome to Inzuzo Analytics! These Terms & Conditions (“Terms”) govern your use of our website located at www.inzuzo-a.com and the purchase of digital products from our online shop. By accessing or using our website and purchasing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or purchase our products.

  1. Definitions

  • “Website” refers to www.inzuzo-a.com.
  • “Company,” “we,” “us,” or “our” refers to
  • “You” or “User” refers to the individual or entity accessing or using the Website or purchasing products.
  • “Digital Products” refers to any downloadable or online content, software, documents, templates, or other digital goods sold on our Website.
  • “Content” refers to all text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.

  1. Use of the Website

2.1. Eligibility: By using our Website, you confirm that you are at least 18 years of age or accessing the Website under the supervision of a parent or guardian.

2.2. Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details (including your password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3. Prohibited Uses: You agree not to use the Website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Website. You also agree not to attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website.

  1. Digital Product Purchases

3.1. Product Descriptions: We endeavour to ensure that all descriptions and specifications of our Digital Products are accurate. However, we do not warrant that product descriptions or other content on the Website are entirely accurate, complete, reliable, current, or error-free.

3.2. Pricing: All prices for Digital Products are listed in [e.g., ZAR (South African Rand)] and are subject to change without prior notice. The price displayed at the time of purchase is the final price, excluding any applicable taxes or transaction fees.

3.3. Order Acceptance: Your order constitutes an offer to us to buy a Digital Product. All orders are subject to acceptance by us. We will confirm such acceptance by sending you an email that confirms the purchase. The contract between us will only be formed when we send you the purchase confirmation.

3.4. Payment: Payment for Digital Products must be made through the secure payment gateways provided on the Website. We do not store your full credit card details.

3.5. Delivery of Digital Products: Upon successful payment, you will typically receive an email with a download link or access instructions for your purchased Digital Product. This delivery is usually instantaneous but may take up to [e.g., 24 hours] depending on system processing times. You are responsible for ensuring you have the necessary software and hardware to access and use the Digital Products.

3.6. Non-Tangible Nature: You acknowledge that all products sold are digital and non-tangible. No physical items will be shipped unless explicitly stated for a specific product.

  1. Refunds and Returns (Digital Products)

4.1. General Policy: Due to the nature of digital products, which cannot be “returned” in the traditional sense, all sales are generally final and non-refundable.

4.2. Exceptions: We may consider a refund in exceptional circumstances, such as: * If the digital product is proven to be entirely defective and we are unable to resolve the technical issue within a reasonable timeframe. * If the product description was materially misleading.

4.3. Refund Request Process: Any refund requests must be made within [e.g., 7 days] of the purchase date by contacting our support team at www.inzuzo-a.com, providing your order number and a detailed explanation of the issue. We reserve the right to assess each request on a case-by-case basis.

  1. Intellectual Property

5.1. Ownership: All Digital Products, Content, trademarks, logos, and other intellectual property on this Website are the property of Inzuzo Analytics or its licensors and are protected by South African and international intellectual property laws.

5.2. License: Upon purchase of a Digital Product, you are granted a non-exclusive, non-transferable, limited license to use the Digital Product for your personal or internal business use, as specified in the product description. This license does not permit you to: * Resell, redistribute, sublicense, or otherwise make the Digital Product available to third parties. * Modify, reverse engineer, decompile, or disassemble the Digital Product. * Use the Digital Product for any unlawful or unauthorized purpose. * Claim intellectual property rights over the Digital Product.

5.3. Copyright Infringement: Any unauthorized use, reproduction, or distribution of our Digital Products or Website Content is strictly prohibited and may result in legal action.

  1. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found at [Link to your Privacy Policy]. By using our Website, you consent to the collection and use of your information as described in the Privacy Policy.

  1. Disclaimers and Limitation of Liability

7.1. “As Is” Basis: The Website and Digital Products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.

7.2. No Warranties: We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the Digital Products will meet your specific requirements or that their use will be uninterrupted or error-free.

7.3. Limitation of Liability: To the fullest extent permitted by law, Inzuzo Analytics shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever (including, without limitation, damages for loss of profits, data, or other intangible losses) arising out of or in connection with your use of, or inability to use, the Website or Digital Products, even if we have been advised of the possibility of such damages.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Inzuzo Analytics, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms.

  1. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. You agree to submit to the exclusive jurisdiction of the South African courts in the event of any dispute arising out of or in connection with these Terms or your use of the Website.

  1. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website or purchase of Digital Products after any such changes constitutes your acceptance of the new Terms.

  1. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: Email: nathik@inzuzo-a.com Phone: +27 76 662 8130 Address: [Your Business Address]

 

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